Understanding your service departments potential will dictate every way in which you operate your business. Once you know what is possible, then you are able to visualize what your operation looks like at its true potential. How many employees do you have? What goals are you setting? and the big one.. What is your customer experience like? These questions you have to ask yourself, and answer, and honestly evaluate what will take you to that next level. To unlock your true potential, everything you do has to be in service of achieving that number. In this episode, Coach J and The GMan talk about how to find your stores true earning potential, and how you can move closer to it.
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